Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. www.tsa.com. If you are bringing gifts through the airport, we recommend that you leave them unwrapped. Exit the terminal near the MAX Light Rail and walk straight ahead to the pet relief area adjacent to police parking. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. The Jetport Terminal Building is Always Open. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. Bike packing boxes may be purchased at local bike shops. Port of Portland 7200 NE Airport Way Portland, OR 97218; . What am I allowed to take through the TSA security checkpoints? The new routes are now on sale at introductory fares from just $39* one way. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. View our. This applies to both carry-on and checked baggage. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Below you can find the most frequently asked questions about traveling at PDX. No reservations are taken for the parking garages or Economy Lot. . Prohibited Items accidentally Brought to the Checkpoint If a prohibited object is discovered, you have the option of relinquishing the item to security staff, putting it in your checked bag, leaving the line to mail the object home, or staying in line and using a Mailsafe Express mailing station at the security checkpoint to mail your item. Please be aware that curbside service is subject to change. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. You'll find the mailbox pre-security at the South Service Center in the Clocktower Plaza, near the A/B/C checkpoint. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). You can pay at the exit booths as you leave the garages or Economy Lot. Airline policies vary. TDD: 1.800.815.4636. Customer Service - tel. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. There is a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. Real ID The official guide to Oregon travel and tourism information. TSA Pre is located between the East and West Security Checkpoints. Contact your airline for information specific to your trip. For additional information, please visit https://flypdx.com/Parking. The absence of proper identification may result in additional screening and verification of your identity by the TSA at the security checkpoint. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). Use this tool to help you get between terminals, No destination-specific delays are being reported at. In the event you arrive at the airport without valid identification, you may still be allowed to fly. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. Airport: Portland International Airport (PDX) Terminals: 1 terminal with 4 concourses - B, C, D, and E. Airport Address: 7000 NE Airport Way, Portland, OR 97218. AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Airport Administration. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. Eugene, OR 97402. A passport and other documentation may be required for your children if they are traveling internationally. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . . Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. TSA Pre It is best to place metal items in your carry-on baggage until you clear security. Arrivals and Departures The work or tasks must be directly related to the individuals disability. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. Utah is the first state in the U.S. to launch a production mDL that is fully compliant with ISO 18013-5 the international standard that ensures global acceptance as legal ID and . Airlines Serving PDX Play Areas To help manage and mitigate the spread of COVID-19, play areas have been closed. The official guide to Oregon travel and tourism information. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. U.S. Department of State - Bureau of Consular Affairs website. The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. The Transportation Security . Animals must be leashed. You are advised to arrive at the airport two hours before departure for domestic flights during the busy early morning hours. Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. If your bag will be passing through X-ray machines more than five times, ask for a hand inspection to prevent damage. Airline ticket counter and checkpoint hours vary. Related Links: View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. Charges may apply. The Transportation Security . If your baggage alarms, they need to physically inspect it. Contact us. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. They are open Monday, Thursday, Friday from 2pm to 8pm; and Saturday and Sunday from 10 a.m. to noon. You may not leave your vehicle unattended. For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. Airline Information Each traveler is allowed to take 1 quart-sized, clear plastic, zip-top bag holding 3.4 ounces (100 ml) or smaller containers of liquids and gel-like items such as shampoo and toothpaste. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. Thank you for your submission. TriMet The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . . Airport status is only available for US airports. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. What is the address for Portland International Airport? All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Types of acceptable ID to access the security checkpoints (which include driver's license and passport) are outlined on the TSA website. Where are the airline cargo offices located? Passengers traveling with medication and/or medical issues should be aware of the following Transportation Security Administration guidelines: You must declare medications to TSA at the screening checkpoint if they are liquid, gels or aerosols, and they are: Medical Considerations If you have medical documentation regarding your medical condition, you may present such information to the security checkpoint screener to help inform them of your situation. While the government itself offers no discounts or . Learn more. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. Consider parking in the garage and assisting your party into the terminal. Inclement weather in other parts of the nation or severe local weather can sometimes impact services at Portland International Airport. For emergencies, please contact our Communication Center at 614.239.4029. Sharp Objects Many sharp objects and other items that may be used as weapons are not allowed in your carry-on luggage or past the security checkpoints. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Due to security regulations, the curb is reserved for active loading and unloading of passengers. All prescription and nonprescription medications including eye drops, contact lens solution and cough syrup, are allowed in carry-on luggage. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. All are accessed from the Departures - Ticketing/Check-In Level. U.S. Department of State / The Bureau of Consular Affairs The Economy Lot is the least expensive parking option at PDX. Your wheelchair aide will assist you with your luggage. What is the least expensive parking at the airport? Direct Contact Information DHS Mailing Address Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. To get better oriented, see the Portland Airport Concourse B Map. Airline ticket counter and checkpoint hours vary. Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. Lost and Found can be reached at 503.460.4272, they are open M-F 9 AM to 5 PM. Ground Transportation Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. Phone Number: 503-460-4234. For recommendations specific to your flight, contact your airline directly. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . You can view and apply for available jobs at PDX on the PDX Jobs Board. Portland, ME. It is our concern as well. Closed Thursday and Weekends: Contact Information: (503) 326-7063 Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. Contact your airline for opening and closing times. If you believe you left an item in the Portland Jetport terminal, please complete the form below. If your bag is unlocked, then TSA will simply open and screen the baggage. 4201. Short-Term Garage 76% Full Long-Term Garage 54% Full Economy Lot 56% Full PDX Parking. United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. TDD: 1.800.815.4636. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Portland, OR 97218. Were currently limiting the number of people inside the terminal to minimize congestion. Please make prior arrangements with the parking office if your vehicle will be parked for more than 30 days, or more than seven (7) days for motorcycle parking. It's first come, first served. However, you are encouraged to only carry on medication that is required for your trip. You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. Check with your airline for any travel documents required for your specific flight. Each room is equipped with ample counter space, electrical outlets, a sink & a chair. Yes. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Locate items left at a security checkpoint. Email: TSA-ContactCenter@tsa.dhs.gov Toll Free: 1-866-289-9673. Jackson County Airport Authority 1000 Terminal Loop Parkway Medford, Oregon 97504 Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Please be sure to remove personal items attached to the outside of your checked baggage before coming to the airport. Trained service animals are allowed in the airport any time. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. Doesn't compare to PDX but still a decent airport experience. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. A man was arrested Monday, Feb. 27, 2023, after an explosive was . It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . We recommend that travelers arrive 3 hours before all departing international flights. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at If your pick up is in the evening, the upper roadway is typically less congested and is a good alternative location to pick up your party. An airport representative will transfer you to a Smarte Carte representative. For confidentiality reasons, the airlines are not allowed to tell you if someone is onboard a flight or not. Contact your airline for questions regarding specific ID requirements for travelers under 18. Who do I talk to regarding planes flying over my house? The actual appointment took about 10 minutes for both of us. This documentation is not required and will not exempt you from the screening process. How do I check the status of flight arrivals and departures? If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? Check with your airline. The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . There are three TSA Security Checkpoints: East, West, and TSA Pre . You can view it on the terminal map under 'Mail Drop. Please notify the screener if you have any implanted medical devices, such as an artificial hip or knee, bone shafts, cranial plates, shrapnel, staples, pins, or metal parts that may set off the metal detector alarm. Baggage policies and fees vary depending on your airline. Request assistance with security screening. Declare these items for inspection at the checkpoint. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. The USO Northwest Center is temporarily closed due to the COVID-19 virus. Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . Portland, OR 97218. 2023 Red Cirrus, LLC. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Tip: for most airlines, you'll find their pet policies by searching for 'pet' on their website. Lost & Found Inquiry Would you like to report a noise event? Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. Phone number (541) 504-3499. This does not include items such as hair dryers, electric shavers or electric toothbrushes. Quick Info. Passengers Served: 19.8 million annually. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. Phone: 503-326-7063. Make sure you keep your luggage with you at all times. Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; Big belt buckles, clothing with studs or metal buttons, lots of jewelry, and metal in the toes or heels of some footwear can set off security checkpoint metal detectors. How do I arrange for wheelchair assistance? If thats the case, you are welcome to step inside and give them the help they need. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. All rights reserved. Passengers should carefully check their boarding passes and make sure to use the security checkpoint at PDX that matches their gate location. Contact your airline directly for specific information. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? HAZMAT Checked Luggage Contact your airline for the number of bags allowed as well as weight and size restrictions. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. PWM NAC Procedures Working Group Meeting- Thursday March 2, 2023 at 5pm What are the rules regarding animals in the terminal? It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. For contact information, please visit our Airlines page. Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. The charge is $4 per hour with a maximum of $24 per day. What should I expect at the security checkpoint? Travel.State.Gov. 7/5/2022. There is no charge for wheelchair assistance, but gratuities are appreciated. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. Disabled parking spaces are located next to the bus shelters in both the red and blue Economy Lots. Contact your airline for opening and closing times. However, after you have gone through security, you may purchase food to take on the airplane. 158 . Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. Contact Information First Name: Last Name: Email: gender, date of birth, preferred language, email address, phone number, and preferred method of contact. Oregon Department of Transportation The outdoor area is located outside the airports baggage claim level (south side). get driving directions from your location, US Transportation Security Administration Website, Portland airport security and screening procedures, TSA Precheck enrollment, appointments, and fees, Carry-on and checked baggage restrictions, Portland airport security line wait times. 1. Contact Us. Be sure to put your name, address and phone number on all your luggage and carry-on items. TSA screenings are detailed checks that can cause high wait times. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. We know some travelers need a little assistance getting on their way. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. Click the checkbox to prove you are a human. You can view the USO location on the terminal map under 'USO.'. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. Be sure to allow extra time for possible road congestion and parking. This is especially important when your family and friends are meeting you on an arriving flight.
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