2022/9/19 . For AutoCAD releases prior to 2022.1, Desktop Connector will add dwl and dwl2 files to the ignore list so they will no longer be uploaded. I'm unclear of my how I was invited. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Download and install from the Autodesk desktop app included with Windows products. Before making changes in the Autodesk Docs Connector ensure that Desktop Connector is running. Reboot the computer, make sure apps are not auto running in the background Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN & proxy settings etc. You can use the default program files location: C:\Program Files\Autodesk\Desktop Connector or change the location. Open the downloaded package and allow it to extract. Download Desktop Connector as detailed above. 2. Should I see Desktop Connector when using the Autotdesk Desktop Application? I downloaded the desktop connector zip file which executes the setup.exe file and opens up the Autodesk installer, it gets to around 50% when it gives an error (I have attached a screenshot). Do not sell or share my personal information. For Example: Automatic file locking behaviors may get in the way of the desired user experience. It easily allows users to manage their information directly from their desktops. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid". Share your knowledge, ask questions, and explore popular BIM 360 Team topics. This will let the 14.9.0 installer "run over" the old one, and install the new one. Learn more about, Improved feedback through the new Desktop Connector, Updates from previous versions of Desktop Connector will be blocked. To translate this article, select a language. This page has been translated for your convenience with an automatic translation service. No, Desktop Connector is not yet supported during the creation of a Custom Install. You are not invited to any project in BIM 360 or on the Autodesk Construction Cloud (ACC) platform. Since environments and configurations can be different for each customer, it is recommended that you test this mix version environment to see if the above differences affect your users. Select the location where Desktop Connector's program files will go and click Install. However, it works for them. This location can be changed during the Desktop Connector installation. If your product was delivered on media, find the EXE file and launch it from there. For this release of Desktop Connector, the Inventor workflows are not supported for the Docs connector (Fusion and Drive connectors are supported), For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded, Visibility of whether the relationship is an Xref/Dref/Both, Visibility of whether the relationship is an Overlay, Ability to Export the graph view to external png file, Desktop Connector cannot be closed while sign in dialog is open, User unable to view Project in ACC Docs and Revit. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Files contained in folders set as View & Download permission will not be set as read-only on the local machine. New Offline experience (Autodesk Docs connector), Do not sell or share my personal information, Unique experience for each entitled data source, Autodesk Docs / BIM 360 Docs activity shown directly in the Home Screen. The user should at least have Edit permission. Please right-click the Desktop Connector system tray icon to select Refresh Drivesthereafter. I'm aware that the taskbar hides unused icons and it is not showing. Starting withDesktop Connector version 14.8.0.1381: Check if you are invited to a BIM 360 project by logging into BIM 360 Document Management online, and access the project. Retry Cancel I try Retry, still fails. Go to Solution. 1) Go to drive.autodesk.com 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Please let us know if you have any questions or comments. Files that are locked by other users will be made read-only on the local machine. Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource. Go to the designated folder with Revit files and click on the three dots. Leverage /taskkill to unceremoniously squash the running instance of Desktop . This is not an official translation and may contain errors and inaccurate translations. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. I click Cancel 5-6 times and the result is: Setup Failed. I installed deskop connector and logged in. Autodesk Desktop Connectoris not fully set up. Does anyone know what the problem could be? November 30, 2022 (v. 16.0.0.1902) Based on the logs, it looks like it is failing to download the Visual C++ Runtimes from Microsoft's site. Are there changes with installing Desktop Connector 16.x. Can you successfully login to the BIM 360 Team web application from the laptop? Report 0 Likes Reply Message 27 of 41 c.zilzer2207 in reply to: john.koerner 10-09-2019 03:23 PM Thank you very much! System Requirements and Software Compatibility, Do not sell or share my personal information. Find the project members that have the reported issue and remove them from the project. Pending actions. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. For example, you might not have access to a file, folder, or project. I have run this file from your link and on laptop came up with a repair or uninstall option, so ran the repair option. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. This location can be changed during the Desktop Connector installation. This starts the activation process. Can't find what you're looking for? You must fully uninstall Desktop Connector before installing an older version. Hi, i cant start work with Recap, because:"Autodesk Deskop Connector is not fully set up". If you are having trouble uploading the files, what does the screenshot of the error display? Can't find what you're looking for? What can cause the Autodesk Docs Connector to not sync files locally? Welcome to Autodesks Installation and Licensing Forums. The Autodesk Docs connector will no longer fix references on download. This is not an official translation and may contain errors and inaccurate translations. When opening dwg files which have been synced locally, you may observe as much as 25% faster Open times when the data contains significant number of Dref relationships. Temporarily disable/disconnect security features such as Antivirus, Firewall, VPN & UAC on your Windows operating system. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. I am on 14.1.0.1074 and trying to update to 14.5.0.1144. Read and agree to terms of use. Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Sketchbook is an award-winning sketching, painting, and drawing app for anyone who loves to draw. Press enter to go to the selected search result. In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. 1. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). To resolve this issue, you must rename the folder in the cloud data source to remove the leading or trailing space. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! Do you want to manually start the service? (For example, if you drag in a single file, only that file will be uploaded). Are there changes to Autodesk Docs connector permissions? 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. Read and agree to terms of use. Solved by ian.yeagerJV5GB. Solution: To resolve this issue, try the following: Work with local IT group to deactivate the appropriate Windows User Domain settings that force Desktop Connector to start in an elevated mode. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. Ask the community or share your knowledge. Solved by pendean. Note: Desktop Connector support is limited to the current release. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Install Desktop Connector Sign In and Out Administrator Guide Home Screen and Menu Options Supported Files and References Syncing, Paused and Disrupted States Docs Connector About Autodesk Docs Connector Manage Projects Docs - Home Screen and Activities Docs - Manage Files and Folders Docs - Upload Files and References Tool Docs - Permissions Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. Desktop Connector is running elevated. Solved by natasha.l. I found that if you apply permissions to top level by username it rectifies the desktop connector. This is a change in behavior compared to 15.x which would truncate the path to hide folders you do not have permission to view. The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. Users that need access to BIM 360 Team should remain on a, Uninstalling 16.x and reinstalling 16.x currently requires deleting the local workspace after uninstall prior to reinstalling 16.x, Desktop Connector 16.x introduces the ability to, The max number of projects that can be synced to the local machine is. There are some key differences when compared to 15.x versions that should be considered before choosing to install this latest version. I installed the newest version. That should recreate the user.config. What IP addresses and domains are used for BIM 360 services? Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, https://forums.autodesk.com/t5/recap/ct-p/450. See, The default workspace location has been changed to, The BIM 360 Team Connector is no longer included. In ReCap Photo, test creating a new project again. Go to Solution. Right click the Desktop Connector icon in the system-tray. IT tried under his log in as well and experienced the same problem. It has all been set up on my PC which works really well with Desktop Connector. Autodesk software products will operate on a Free Trial license until activated. If you browse to C:\Program Files\Autodesk\Desktop Connector , there is an application called DiagnosticsLogCollector.exe. I logged in and it appears to be working fine now. An upload will be attempted but result in a failure displayed in the home screen as the user does not have permission. If you downloaded the installer, launch the EXE or EXE file associated with your product and version, for example, setup.exe. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. Improved performance when opening DWG files on Autodesk Docs. NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. Log in using the corresponding Autodesk username and password. Sign back in from the same place. Ask the community or share your knowledge. Select the location where Desktop Connector's program files will go and click Install. Desktop Connector failing to install error. Ask the community or share your knowledge. Connect your Windows desktop with your BIM360 Docs or Autodesk Docs project. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Failure to initialize Workspace Monitoring. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Share your knowledge, ask questions, and explore popular ReCap topics. To translate this article, select a language. Go to Solution. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. If not, Install Desktop Connector and go through the process of setting up your Connected Drive(s). Faster open times especially when files are already on the local machine, Improved open times regarding AutoCAD XREFs of type Overlay, Autodesk Docs locking will now automatically be applied to all file types when files are opened. Do you have CERs disabled on your system? I'll check my anti-virus but Firewall should be allowing access: Turning off Firewall and AntiVirus made no difference. I'm checking with our IT department. Warning: Check the Release Notes page in Autodesk Desktop Connector Help for the current and correct . Native Windows File Explorer commands/workflows, version earlier than Windows 10 Version 1709, manage which projects are displayed in File Explorer, remove the project from File Explorer, then add it again, change the location of the local workspace, comparison chart of 15.x and 16.0 for Autodesk Docs, Do not sell or share my personal information. Can my company use versions 15.x and 16.x on the same project? Changing this location will not change the location of where the Desktop Connector workspace is stored. There are known basic Inventor workflows which are broken in the November release.
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