Mobile app not able to log in. Once there, it was another 40 minute wait (missing one band), before they could get in! Must have been a blip. It's all a fan needs, all in one app. Press question mark to learn the rest of the keyboard shortcuts. and our For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. I placed two orders for tickets at the same event. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. I am very frustrated about my tickets! The email sharing the tickets never went through. 3. Reply from AXS USA. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Solid Gold Turf Club St Paul Minnesota Friday November 26. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Its pointless. 12 hours ago. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. I can't access purchasing tickets either on my desktop or phone. Press J to jump to the feed. "Swan Lake" tells the story of a young . The tickets were $300 too. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Been having a major problem with this app since OCT 2021. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Still don't see your tickets? Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. UPDATE: received a developer response that pretty much blamed me for their negligence. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. This is the ABSOLUTE WORST APP I have. Anyone else's tickets disappear off of AXS? What no Maybe try selling them somewhere else then transferring them? Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Getting Started What is AXS Mobile ID? Tickets not showing up in app for event next day. How do I get a pre-sale password? This is how I was tricked into buying more tickets. Get started today. No content will load on the Iphone App. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Hi Lennie, Thank you so much! It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Hour long customer service wait with no live person interaction. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. 5. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. called the support number and held from 20 minutes to hr and 20 minute. On android, goto "Settings" "Apps" or "Manage Apps" tab. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I have deleted the app from my iphone and re-downloaded it with the same result. Its super easy. AXSTickets communications are confusing. These tickets are non refundable so I am out $200. I finally had to send him a picture of my ID so they could look up the ticket to print for him. Plans can change. I do not understand where the difficulties lie in this process and am very unhappy with this service. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. It's absolutely sensible that they keep your money until after the event. Its all a fan needs, all in one app. So purchasing through the website and AXSTickets doesnt work - even with all their tips. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Purchased tickets in October of 2021. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. 39,8 km. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Cheers! Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. can't go, and more. Its all a fan needs, all in one app. Therefore, I wouldn't expect this issue to be fixed anytime soon. BUY THE PERFECT They hold your money forever if there is any issue with your event or if you sold your tickets. Wondering if they took them off to change dates. AXS Account Your Account My tickets are not in my account? I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I finally gave up on that. Instead it shows AXS mobile ID and QR code for it. Has anyone else had this problem? I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Yup happened to me too. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Can you acces their web page though? I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. DO NOT USE THIS COMPANY! Slow to respond and when they do it has nothing to do with the issue expressed to them. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. With the AXS app,. Press question mark to learn the rest of the keyboard shortcuts. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. In the future, I would definitely try not to use AXS for ticket purchases. Get all of your passes, tickets, cards, and more in one place. Sent to voicemail every time, no calls back. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. I have the app and have refreshed, but my tickets are not there, please resend. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. I logged into AXSTickets and saw the tickets. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? NOT RECEIVED MY TICKETS FOR TONIGHT I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. Same here, I've logged in and My Events is empty. Never use this service again. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? They trully live up to their name and will ax you and slaughter you. I then had to log into my Facebook account two more times. So basically quit your job if you want to enquire about your ticket. Ticket . Also, it makes no difference if you use AXSTickets or the website. Follow the AXS Tickets iOS app troubleshooting guide Here . The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Your real card info stays hidden. What a stupid, stupid product decision. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Make sure you have the latest version of the AXS app. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. I got in touch with AXS and the woman I spoke to assured me that everything's alright. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. This is my friend time buying through AXS for other people and Im not sure I would use them again. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. Im very easily to forget my password. AXS Tickets does not seem very safe to us. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? They gave me a # that wasnt even verifiable. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Save your time, use a different app. I have lost 8 tickets so far 4 more are today. How you have this market largely cornered is beyond me. I will be disputing this charge with my bank. I rather print out my tickets or use primary ticket apps. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". I mean, what for? Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Why does the email say 1 ticket? My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Then I had to send the PDF tickets to my friends. Front row or on the aisle? Tap for tickets to see the artists and teams you love. Payer 4,10 (Page St. Maximin) 38,8 km. And waited. Is it my iphone? My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. The absolute worst and most unprofessional app i have ever used. What does face value mean? How do I create an AXS account? I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. He never received the email. Now, tell me why this is happening. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Im going fucking hysterical. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. - AXS Help Centre What do I do if I have not received my tickets in the post? Ugh! I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Thanks!. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. For more information, see the developers privacy policy. Mappy donne les informations utiles pour votre itinraire de. I got to the event, having paid for 10 tickets, and the etickets didnt work. Works fine on my computer. They will pursue AXS who in turn, will keep your money. she told me I could not be on Wi-Fi when using the app so she hung up on me. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. But wait, theres a phone number in the email you can call for help. do not use AXSTickets to sell tickets. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version.
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